SAP BOFC/On Key/OSGT Application Operations

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries.

Position Title: SAP BOFC/On Key/OSGT Application Operations

Location: Remote

Key Responsibilities:

• Manage the landscape OS/DB and application operation plus integration of these applications into Citrix. 
• Provide expert-level guidance on SAP BOFC, Pragma On Key and Thomson Reuters OSGT solutions
• Lead deployment, technical architecture and optimization for SAP BOFC, Pragma On Key and Thomson Reuters Brazilian Tax solutions
• Collaborate with internal and external stakeholders to define and deliver data visualization strategies.
• Ensure seamless integration of SAP BOFC, On Key and OSGT within customer eco-system
• Conduct regular technical assessments and recommend performance improvements.
• Build and optimize reports to provide actionable insights for business decision-making.
• Stay updated with the latest trends and recommend innovations.
• Troubleshoot and resolve issues related to SAP BOFC, On Key and OSGT landscapes.
• Provide strong technical expertise and leadership in a complex critical environment and related services and projects with contractually established terms and conditions and established technical standards.
• Provide technical input, solutions, and recommendations to complex business issues as subject matter SAP BOFC, On Key and OSGT expert
• Frequently contribute to the development of new ideas and methods
• Act as an expert providing direction and guidance to process improvements and establishing policies
• Escalation Management: Identify, manage, and lead escalations
• Participation in the 7x24 on call service
• Customer Relationship Management: Influence customers businesses on a broad range of technical and operational topics. Being a trusted advisor to the customers businesses. Develop and grow assigned customers businesses account relationships
• Business development: Strong contribution in account growth plan by being a trusted advisor to the customer for modernization and transformation of the business

Requirements:

• Minimum of 8 years of experience in SAP BOFC, On Key and OSGT technologies in a customer facing role
• Strong knowledge in Oracle, Postgres SQL databases as well as Operating Systems
• Very good understanding of application virtualisation solutions e.g. Citrix XenApp
• Acting as trusted advisor for the customer in all architectural and business aspects for SAP BOFC, On Key and OSGT technologies
• Strong business mindset  and  participation in account growth plan to support future technologies and applications
• Proficiency in designing and delivering enterprise-level solutions.
• Excellent problem-solving and analytical skills.
• Expert in one or more SAP basis technology sub-areas is a plus
• Strong understanding of related technologies
• Strong English communication skills
• Very strong customer service and focus
• General project management capabilities
• Experience in solution design and project implementation
• Ability to influence others and interface with internal partners and external customers
• Professional time management, dedication goal-oriented work
• Willing to learn and behave with integrity
• Be eager to learn new things and be open to support the team/customer in new and unknown technologies

Why would you join us?

As a team, we offer our knowledge, experience, support, sympathy and honesty. We are happy to teach, and we understand that sometimes mistakes are an integral part of learning. We are enthusiastic about a job we do and we want to share this joy with you.

As a company, we offer a steady job in an international company in a heavily invested area, where you will encounter multiple opportunities to cooperate with inspiring people from across the world. A place where you can learn, work with experts, share your knowledge and enjoy many social activities and events prepared for our Employees.

Additionally, we offer:

• stable employment in an international company
• advancement opportunities within the organization (a variety of exciting projects with an array of technologies and tools)
• flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• modern and conveniently located offices in Wrocław and Warsaw
• an onboarding buddy’s support to make you feel comfortable in our company from day one
• substantial medical insurance package provided in cooperation with the biggest medical services provider in Poland
• life insurance package
• Multisport Card
• unlimited access to DXC University with courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• access to a foreign language learning platform
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• opportunity to join our numerous charity and ecology-related events organized by our CSR Team (Corporate Social Responsibility)
• DiXi Cool activities: trips, sports and wellness events, discounts for cultural events