Sales Support Specialist EMEA

Sales Support Specialist EMEA

Would you like to be a part of a rapidly growing company with the opportunity to influence your own career progression? Would you like to play a crucial role in enabling the success of our sales team and impact our future growth?

We are looking for an experienced Sales Support Specialist EMEA to join our Sales Operations Team. Your objective is to create a smooth and frictionless sales process for our Sales and Marketing team through proper process enforcement and enhancement, technology efficiency, and data hygiene. Reporting to our Deal Desk Director, you will be part of a cohesive team focused on growing sales globally. Your focus will be on day-to-day sales and marketing tasks as well as ad hoc project work supporting Sales and other Commercial teams while functionally coordinating with the Finance, IT, and Operations teams.

Team focused mentality

As a candidate, you care about helping people succeed. Your drive centers around helping the team/organization and the relationships you can create with them. You are passionate about delivering high quality customer service to your customers, both the external customers and the internal sales and marketing organization. You are a roll up your sleeves and get it done individual. You enjoy cross-functional problem solving and are good at presenting your findings in a clear and structured way. You thrive in a fast-paced environment - you know that a deadline is a deadline, and you are focused on quality. You are outgoing, service-minded, and excel in a dynamic, global environment.

Responsibilities:

1. Partner with the sales teams and provide overall account management support and engagement
2. Engage with some of our top accounts to facilitate proper sales and support processes
3. Responsible for supporting the Sales team with general sales operations activities
4. Drive the training, execution and operational excellence to support the core sales processes
5. Provide administrative support of sales in coordination with operations, services, procurement and finance
6. Assist with process improvement messaging and management
7. Support sales communications and planning, including assisting with content and distribution
8. Provide support for sales with contract management, quote building, and overall case management
9. Assist Account Managers/Executives/Sales Support with system process questions and issues
10. Other duties assigned as needed

Requirements:

1. Fluent in Spanish and English (both written and verbal)
2. Proficiency in Microsoft office with proficiency in Excel and CRM software
3. Strong time management skills with the ability to effectively prioritize and meet deadlines.
4. Experience leveraging collaboration technology ﴾e.g. SharePoint﴿ to deliver content, communication, and reporting.
5. Ability to deal with ambiguity and changing business environment.
6. Comfortable engaging with high profile customers and balancing their ever changing priorities

What we offer:

1. Employment contract or B2B
2. Benefits package (Multisport card, Allianz insurance, Luxmed medical care)
3. Additional days off, including for birthdays
4. Remote or hybrid work
5. Working hours 9:00-17:00