Product Manager

Join our Customer and Internal Integrations Team!

Manage the business & commercial part of relations between DSV & Select IT Providers/vendors data integrators 

Define and improve our integration services (EDI and API) to match party & linked customer requirements.

Essential Responsibilities:

Act as Product Manager for Customer IT Providers Party Integrators:

• Manage the implementations of a global solution of the 3rd party

• Together with Sales/Corporate Development and the “ONE IT” engages with the (potential) party as the responsible person to onboard the party in DSV – on behalf of Road Division

• Safeguard governance for integrations with IT providers

• Support the division stakeholders with the existing processes for integrating with IT providers

• Create process aligned with DSV Standard Integration formats

• Ensure that all local & global stakeholders are aligned

• Acts as the first point of contact for operations after business go-live, troubleshooting, advising​

• Vendor management

• Close cooperation with Group Integration office (CINTO) and customer migration program. Establishing/maintaining current & future work process/protocols for BIMs locally and globally with said IT provider

• Analyze our product offerings and special setups and see how we can convert more to standard or make our standard fit more requests from 3rd party integrators

• 3rd party governance – take part in the strategic initiative to align business approach towards IT providers integrators

• Lead & conduct monthly or quarterly follow-up meetings regarding the collaboration between DSV Road & various 3rd party integrators

Requirements:

• Experience managing global onboarding and integration of 3rd party IT providers

• Strong understanding of API, EDI, and DSV standard integration formats

• Ability to design and implement scalable integration processes aligned with DSV standards

• Skilled in troubleshooting and post-go-live operational support

• Proven ability to engage with Sales, Corporate Development, and ONE IT to onboard external parties

• Effective vendor management and relationship building with IT providers

• Strong documentation and communication skills to ensure alignment across local and global stakeholders

What we offer:

• Employment based on an employment contract, along with a comprehensive benefits package

• Training and development programs, as well as access to an E-learning platform

• Onboarding program with the support of a dedicated Buddy

• Participation in an annual, company-wide integration event

• A work environment based on Scandinavian organizational culture

• Opportunities for growth through our internal program

Benefits:

• sharing the costs of sports activities

• private medical care

• sharing the costs of foreign language classes

• sharing the costs of professional training & courses

• life insurance

• integration events

• corporate gym

• corporate sports team

• coffee / tea

• parking space for employees

• extra social benefits

• holiday funds

• Christmas gifts

• employee referral program

• charity initiatives

• bicycle parking

• modern and ergonomic office

• yoga in the office