Senior Product Manager

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

Senior Product Managers set the vision and guide multidisciplinary teams toward a common goal: shipping high quality products and creating customer value. As advocates for both our users and our business, the best product managers balance a range of functional perspectives and empower their teams to do great, high impact work.

As a Senior Product Manager on the Payments Platform team, you will lead the strategy and roadmap for the systems that power how Dropbox accepts, processes, and optimizes payments. This newly formed team has a focused mandate to strengthen our payments stack—driving improvements in transaction success, reducing involuntary churn, and supporting global scale and flexibility.

In this role, you’ll identify opportunities to modernize our payments infrastructure - introducing new payment methods, refining retry and routing logic, and evaluating third-party integrations to reduce cost and improve performance. You’ll partner closely with finance, engineering, and product leaders to deliver measurable business outcomes while ensuring the stack is resilient, scalable, and future-ready. 

This is a high-impact opportunity to shape a critical part of Dropbox’s revenue engine, influence company-wide platform decisions, and contribute to long-term growth across all lines of business.

Responsibilities

• Shape the strategy and roadmap for Dropbox’s payments stack, focusing on improving authorization rates, reducing churn, and supporting new payment experiences.

• Define and prioritize high-impact initiatives by synthesizing input from data, finance, engineering, client teams, and third-party vendors.

• Collaborate cross-functionally to execute on roadmap goals—driving alignment, managing trade-offs, and clearly communicating decisions to senior stakeholders.

• Evaluate and integrate third-party payment solutions (e.g., fraud tools, PSPs, network tokens) based on business value, cost, and implementation feasibility.

• Partner with finance and analytics to monitor payments performance, define success metrics, and uncover insights that inform strategy and iteration.

• Drive operational excellence by identifying and resolving friction points in the payment lifecycle—from checkout to chargebacks to reconciliation.

• Foster a strong, inclusive team culture by supporting collaboration, trust, and continuous improvement across product, engineering, and partner teams.

Requirements

• 5+ years of product management experience, with a strong track record in platform or infrastructure domains—ideally in payments, billing, or monetization.

• Strategic thinker with a bias for action—you can navigate ambiguity, make tradeoffs, and prioritize work that drives measurable business impact.

• Experience working with cross-functional teams including engineering, analytics, finance, and vendor partners to deliver scalable solutions.

• Comfortable digging into complex systems, with enough technical fluency to collaborate effectively on architecture, APIs, and integration points.

• Strong analytical skills—you’re fluent in metrics, experimentation, and data interpretation to guide decisions and evaluate outcomes.

• Skilled communicator and collaborator—you bring clarity to chaos, align stakeholders, and build trust across teams.

• Growth mindset and customer obsession—you continuously seek to improve experiences, reduce friction, and unlock value for both users and the business.

Preferred Qualifications

• Experience working on payments, billing, or monetization systems—especially in subscription-based or SaaS businesses.

• Familiarity with payment infrastructure components such as processors, gateways, fraud tools, and account updaters.

• Prior experience evaluating and integrating third-party vendors in regulated or high-reliability environments.

• Understanding of global payments challenges, including localization, compliance, and alternative payment methods.

• Comfort working with complex financial systems and partnering with finance, legal, and risk teams to drive outcomes.

Compensation

Dropbox applies increased tax deductible costs to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.

Poland Annual Pay Range

299 200 zł—369 600 zł

The range listed above is the expected base annual salary/OTE (On-Target Earnings) for this role, subject to change.

Please note, OTE are for sales roles only. 

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).

Dropbox is a Virtual First company and is open to hiring candidates in authorized locations. 

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

• Competitive medical, dental and vision coverage*

• Retirement savings through a defined contribution pension or savings plan**

• Flexible PTO/Paid Time Off policy in addition to statutory holidays, allowing you time to unplug, unwind, and refresh

• Income Protection Plans: Life and disability insurance*

• Business Travel Protection: Travel medical and accident insurance*

• Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more

• Parental benefits including: Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support

• Mental health and wellness benefits

Additional benefits details are available upon request.

• Where group plans are not available, allowances may be provided

• Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.