System Owner (Salesforce)

Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.

About Projects:

We are looking for a System Owner for our Swedish client who will participate in developing a product to automate business processes, ensuring they run smoothly and eliminating the need to spend time on recalculating various product configurations during business negotiations.

Responsibilities:

• As System Owner you will be integrating Salesforce with Workday using Workato as middleware, ensuring seamless data flow and process alignment between HR and CRM systems
• You will be evolving the ABM strategy by leveraging tools like Prompt Builder, 6sense, and Influ2 to flag and nurture high-intent accounts, supporting sales and marketing alignment;
• You will be designing and deploying Salesforce AI capabilities to enhance operational efficiency and uncover data-driven insights for smarter decision-making;
• You will be acting as the primary owner of the Salesforce platform, responsible for managing users, permissions, profiles, roles, and record types to ensure proper access and structure;
• You will be designing, building, and optimizing Salesforce Flows, validation rules, formula fields, and Lightning UI enhancements, driving user experience and automation;
• You will be writing, testing, and maintaining Apex classes, triggers, and batch jobs, while understanding Salesforce governor limits to ensure performance and scalability;
• You will be managing and supporting external integrations, including middleware platforms like Workato and custom APIs, handling JSON payloads, mapping data, and collaborating with external teams to maintain reliable connections;
• You will be maintaining detailed system documentation, enforcing configuration standards, and continuously monitoring usage and performance metrics across Salesforce;
• You will be tracking and managing platform limits, enforcing security best practices, and ensuring compliance with Salesforce-recommended configurations;
• You will be translating business needs into scalable, technically robust Salesforce solutions that align with the platform’s long-term strategy;
• You will be working closely with cross-functional teams including Sales, Marketing, Customer Success, and Product Support to deliver impactful system improvements;
• You will be recommending scalable, forward-thinking solutions that support both current operational goals and future platform growth.

Requirements:

• 3+ years of experience in a combined Salesforce Admin and Developer role, with proven success in managing and evolving complex Salesforce environments;
• Strong hands-on experience with Apex development, including writing efficient classes, triggers, and test methods that align with best practices and performance standards;
• Proficiency in declarative automation tools such as Flows, Process Builder, validation rules, and formula fields to deliver quick and scalable business solutions;
• Deep experience with Salesforce APIs and integrations, including handling JSON payloads and troubleshooting data sync issues across systems;
• Familiarity with tools like Postman, Data Loader, and Visual Studio Code with Salesforce Extensions, enabling efficient testing and development workflows;
• Clear understanding of the Salesforce data model, security model, and system limits, ensuring sound architecture and governance;
• Excellent verbal and written communication skills, with the ability to translate complex technical topics for non-technical stakeholders.

Nice to have:

• Salesforce certifications (e.g., Platform App Builder, Platform Developer I, Admin), validating your formal knowledge and platform expertise;
• Experience with marketing automation tools, enabling better lead management and campaign tracking;
• Experience with middleware platforms such as Workato or Mulesoft for managing complex integrations;
• Familiarity with CPQ solutions and DocGen tools to support quote-to-cash and document automation processes;
• Experience using DevOps tools like Gearset or Copado to manage releases and CI/CD pipelines;
• Knowledge of scripting languages such as JavaScript or Python to support integration, automation, or backend logic;
• Experience in managing AppExchange packages and working with third-party integrations;
• Understanding of CI/CD pipelines and change management processes, supporting structured deployment and release workflows.

We offer:

• Salary for work amounting to 24 000 – 29 000 on B2B or 19 000 – 22 000 on employment contract;
• Flexible working conditions;
• Stable employment (employment contract or B2B);
• Private healthcare, Multisport card and trainings.

Please be advised that we will only contact selected candidates