Network Operations Specialist

We are looking for an experienced Network Operations Specialist to join Demant’s Global IT Infrastructure & Operations team. 

Demant is a global company with more than 18,000 colleagues globally, who all use our IT solutions. You will be part of the Datacenter Operations team consisting of 19 people located in Infrastructure & Operations consisting of 80 people in total working out of our offices in Denmark, Kuala Lumpur and Poland. 

Working with us will receive:

• full-time position, with a permanent contract after 3 months;
• possibilities of learning and development opportunities, adapted to your needs and supporting your growth;
• a hybrid work model, combining remote work opportunities with work in an office in the Szczecin City Center;
• possibilities to use and improve English on a daily basis in our international environment (courses offered);
• discounts on hearing aids after one year of employment (for employees and family members);
• various discounts (cultural and art, discounts for cinema tickets, Netflix, books or e-books etc.); 
• social benefits (private medical health care, insurance, sport card,etc.);
• Scandinavian culture – we are informal (we don’t use titles: Sir, Mr, Mrs, Miss…) and care about equality, independence, open dialog and work-life balance.

What tasks are waiting for you?

• Deliver 2nd line support to Demant companies worldwide, including day to day operations, troubleshooting, analysis and improvement of networking infrastructure
• Follow up on incidents and issues in cooperation with colleagues from different worldwide locations
• Service Request fulfillment. Ensure all requests are prioritized and managed pro-actively according to impact, escalating problems as required
• Support and contribute to various projects and initiatives
• You are prepared to work 24 x 5 and be part of a continuous rotating shift 

Apply today if you have:

• hands-on experience managing enterprise networks (Cisco based),
• experience with switch and router configuration, administration, system upgrades and hardware deployment,
• knowledge of LAN/WAN networking protocols and technologies, including TCP/IP, routing protocols, VPNs, Firewalls and wireless networking,
• communicative level of English in speaking and writing,
• Team-Player and analytical mindset,
• great interpersonal skills, ask good questions and listen to what others are saying.

If you have any questions, contact with recruiter: Jakub Wybieralski (jkby@demant.com)

Furthermore we would like to inform you that the company has an internal reporting procedure, which is available at: demantcompliance - Make a report (codeofconduct.app)