Senior Business Analyst

We’re a delivery partner of a global tech company specializing in automation for the insurance sector.

Join our implementation team working on digital transformation projects for a leading U.S. insurance client as a Senior Business Analyst!

About the role:

This is a full-time role for a Senior Business Analyst - Life Insurance you will be responsible for analyzing business processes, gathering and documenting business requirements, and communicating effectively with stakeholders. You will play a key role in improving operational efficiency and driving business outcomes in the life insurance domain.

Engagement: project for an American Insurance Customer

Location: fully remote across Poland

Working hours: as we work for an American customer, we can start the day between 9:00-11:00 am CET

Key responsibilities:

• Lead and manage the implementation of workflow systems for claims and new business processes within Life Insurance, leveraging the Client's platform.

• Collaborate with clients to gather and analyze business requirements, ensuring the effective use of the platform Rules Engine for adjudication, underwriting, and other insurance workflows.

• Work with core Policy Administration Systems such as Life400, Ingenium, and other Life Insurance platforms to deliver comprehensive solutions.

• Ensure proper management and integration of scanned document processes, ensuring seamless workflows for digitized processes.

• Conduct and oversee User Acceptance Testing (UAT) at customer locations, ensuring business requirements are fully met and systems perform as expected.

• Provide ongoing support to life insurance clients, optimizing their use of the Neutrinos platform in claims, new business, adjudication, and underwriting processes.

• Communicate effectively with both technical and non-technical stakeholders to ensure alignment and smooth implementation.

• Participate in continuous process improvement initiatives to enhance efficiency within life insurance operations.

• Be adept at writing user stories, and using tools like JIRA.

Must-have skills and experience:

• Min 6 years of experience as a Business Analyst, with specialization in Life Insurance claims handling, new business processes, and workflow systems.

• In-depth understanding of adjudication and underwriting processes within the insurance industry.

• Proven experience working with Business Process Management (BPM) systems, Rules Engines and familiarity with core Policy Administration Systems such as Life400 or Ingenium or similar.

• Experience working with scanned document processes and document management systems.

• Excellent communication skills, with the ability to collaborate with diverse teams and stakeholders.

• Proven experience managing UAT at customer sites.

• Willingness to travel frequently to Southeast Asia and the Middle East for project and client support.

• Certifications such as LOMA, CFP, AAMAI or equivalent is preferred.

• Fluency in Polish and English (working in an international team and American Client).

Why join us?

• Remote work (but you can work from our Warsaw office at any time).

• Personal development budget of 2000 PLN net/year.

• Co-funding for certifications.

• Experienced team with strong know-how.

• Subsidies for private healthcare, sports cards, and life insurance.

• Internal technical (and non-technical) trainings.

• Flat structure with real influence on company operations.

• Innovative team-building trip programs.

• Fast-paced, delivery-focused team with real impact.

• Work on modern digital technologies and integration projects.

We reach out to every candidate and always provide feedback!

Get to know us and join the #DecertoTeam!