Coupa Platform Specialist

Location: Remote (occasional visits to the office in Gdańsk)
Contract type: B2B

We are looking for an experienced Coupa Systems Specialist to join our team. The role focuses on ensuring that Coupa and the related business processes function smoothly and in line with corporate procurement policies. You will be responsible for maintaining and improving Coupa functionalities, supporting procurement operations, and driving process optimization through technology.

This position requires close collaboration with teams such as Procurement, Accounts Payable, Corporate Systems, as well as external suppliers. A strong understanding of the Procure-to-Pay process and the ability to work effectively with cross-functional stakeholders is key.

Your responsibilities will include:

• Maintaining all configuration and solution design documentation, incorporating all impacts from change requests and new functionality implemented through release upgrades.

• Customization of Webform, forms, Items, PO Liquid Template, Managing the Tolerances, and invoice

• Presentations in Coupa. Creating new Punchouts, Process Automators and managing the.

• Review each new release of Coupa (three releases a year) to coordinate the upgrade of environments to ensure minimal impact on the current production instance/business as usual.

• Creating and maintaining test plans for user acceptance testing on new Coupa functionality and defect resolution, regression testing, and testing of fixes to defects in releases.

• Managing and retrofitting Coupa Sandbox instances for better synchronization, both BAU - Business As Usual and Project Path.

• Managing All TEST,QA instances and Production instances effectively.

• Advising the Procurement Systems team to effectively support internal and external auditors related to the systems/processes, and managing the master data within the systems.

• Working with SAP S4 Support and ERP Developers for the development and support of Coupa integrations with interfacing systems.

• Coordinating integration testing of interfaces between Coupa and other application(s).

• Define the limitations of Coupa for each integration for better design and development of the integration.

• Maintaining and Managing the Master Data in Coupa from ERP through Interface/s.

• Responsible for understanding business processes at a level that processes can be reviewed in the context of each new Coupa Platform release to determine if efficiencies can be gained by using the new features and capabilities.

• Providing consultative guidance and application expertise to advise business users on best practice processes and functionality/capability of Coupa.

• Providing Level 2 and Level 3 support and managing escalations as appropriate.

• Providing guidance and training to team members, managers, and employees on processes and tools.

Requirements:

• 3-5 years of relevant experience

• Tools and Applications: Coupa, Bruno, Postman.

• SAP S4 Support and ERP Developers – must have

• Technical Skills: JSON, XML, cXML, HTML, API, sFTP servers, MS Office, MS VISIO, etc

• Knowledge of  SAP FI and MM will be added advantage.

• Maintain all configuration and solution design documentation, incorporating impacts from change requests and new functionality introduced via release upgrades.

• Customize Webforms, forms, items, PO Liquid Templates, tolerance settings, and invoice processes.

• Create and manage Punchouts and Process Automators, deliver presentations within Coupa.

• Review each Coupa release (three annually) and coordinate environment upgrades to minimize impact on production and business-as-usual operations.

• Create and maintain test plans for: User Acceptance Testing (UAT), Regression testing and Defect resolution and validation of fixes in releases

• Manage and retrofit Coupa Sandbox instances to ensure synchronization across BAU and project environments.

• Effectively manage all TEST, QA, and Production instances.

• Advise the Procurement Systems team to support internal and external audits and manage master data within Coupa.

• Collaborate with SAP S/4HANA Support and ERP Developers to develop and support Coupa integrations.

• Coordinate integration testing between Coupa and interfacing applications.

• Define Coupa limitations for each integration to guide better design and development.

• Maintain and manage master data in Coupa sourced from ERP systems via interfaces.

• Understand business processes to evaluate new Coupa features for potential efficiency gains.

• Provide consultative guidance and application expertise to advise business users on best practices and Coupa capabilities.

• Deliver Level 2 and Level 3 support and manage escalations appropriately.

• Provide guidance and training to team members, managers, and employees on Coupa processes and tools.
  
  👉 If you are ready to take ownership of Coupa systems and work in a dynamic environment, we’d love to hear from you! Apply now and join our team.