Senior UX Designer

Responsibilities:

• Apply UX best practices to structure content for intuitive self-service journeys

• Design and maintain a scalable knowledge architecture optimised for AI and automation

• Collaborate with HR subject-matter experts, ServiceNow developers, and the AI enablement team

• Establish governance, templates, and guidelines for future content creation and maintenance

• Key stakeholder management and be the lead voice in our UX journey- your recommendations will go a long way among senior leaders

Requirements:

• Strong experience with ServiceNow HRSD or similar HR platforms

• Strong UX designing, writing, information architecture, and content strategy skills

• Familiarity with knowledge management, AI-driven search, or chatbot integration

• Knowledge of English at B2/C1 level

Offer:

• Private medical care

• Co-financing for the sports card

• Training & learning opportunities

• Constant support of dedicated consultant

• Employee referral program