ServiceNow Developer

Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions.

Project information:

• Type of project: IT services

• Office location: Warszawa, plac Europejski

• Work model: Hybrid - 20% onsite

• Budget: 130-160 PLN net/h - b2b

• Project language: English

• Project length: Long-term

• Only candidates with citizenship in the European Union and based in Poland

• Start date: ASAP (depending on candidate's availability)

Your responsibilities

• Develop and implement ServiceNow configurations and customizations

• Analyse business needs and advise on new platform functionalities

• Design and develop custom solutions within ServiceNow

• Perform testing, validation, and code reviews to ensure quality and stability

• Collaborate with architects and administrators on development projects

• Maintain and manage ServiceNow instance, ensuring performance and security

• Support integrations with external systems (REST, Web Services, SSO, LDAP)

• Troubleshoot incidents and implement bug fixes and improvements

• Create and maintain technical documentation, SOPs, and knowledge base articles

• Contribute to continuous improvement, risk management, and platform optimization

We pay attention to candidates who have

• 5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role

• Hands-on experience in ServiceNow development, configuration, and maintenance

• Strong understanding of ServiceNow platform and its product ecosystem

• Experience in custom solution development and DevOps environments

• Knowledge of Service Management processes

• Experience with integrations (REST, SOAP, SSO, LDAP, Web Services)

• Understanding of IT security standards and complex system environments

• Ability to analyse requirements and support technical solution design

• Strong analytical thinking, attention to detail, and problem-solving skills

• Good communication skills and English at min. B2 level

Certifications (required)

• ServiceNow Certified System Administrator (CSA)

• ServiceNow Certified Application Developer (CAD) or equivalent

Nice to have

• Experience with ServiceNow on-premise environments

• Knowledge of MariaDB, performance tuning, and backend maintenance

• Experience in solution design and architecture support

We offer

• Hybrid work model (Warsaw – approx. 20% onsite)

• Long-term project ensuring stability

• Opportunity to work in a secure, enterprise-level environment

• Collaboration with experienced international teams

• Real impact on platform development, maintenance, and optimization

Additional information

Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)