CRM Product Owner (1 year maternity cover/1 year definite contract)

Description

Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain. 

Responsibilities:

• Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices. 

• Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX). 

• Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team. 

• Actively participate in ceremonies and work closely with your squad and other departments to refine processes. 

• Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy. 

• Partner with other Product Owners and internal departments to align on a unified company vision and project goals. 

• Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization. 

• Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.

About you:

• Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.

• Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries. 

• Speak and Write fluently in English who thrives in international, multicultural environments. 

• Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills. 

• Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value. 

• Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage. 

• Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage. 

So what can you expect from ComeOn as a place of work?

• A competitive remuneration package inc. a company bonus scheme!

• Fantastic quarterly team events and weekly company events

• A one-time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!)

• On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere

• + Local benefits

A Bit About ComeOn Group

We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players.

We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.

Want to know more about us? Just visit our website http://www.comeon-group.com/ or any of our social media channels to take a deep dive into our culture!