Senior Tech Data Analyst and Delivery Coordinator

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to the Data and Analytics team supporting Production Management

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Our organization owns application support at Citi for Services, Markets, Banking and Functions (SMBF), through our global and diverse team of over 3000 people positioned across 66 cities in 37 countries supporting ~1800 applications. The SMBF Production Management organization provides business critical application management and support to our SMBF clients globally.   

Within Production Management sits the Optimisation and Enablement (O&E) function which is positioned to drive efficiency and standardisation across all layers of the organisation. This role sits within the Service Maturity Data and Analytics (SMDA) which is part of O&E. SMDAs mission is to enable optimisation of Production Management services through the definition and measurement of key work drivers powered by an Analytics Centre of Excellence (ACE).

What you’ll do

This role will report into the SMDA lead and will be responsible for delivering measurable and impactful change across in advancing our analytical capabilities. The role will be “hands on” and the successful candidate will be very technically astute across a broad set of Technologies.   The role will involve work planning , data hygiene and the creation of advanced analytical insights and visualizations working within a SCRUM methodology using sprints tracked in JIRA . The right candidate will have the opportunity to own and deliver key pieces deliverables work using technologies such as Tableau . Innovation is a key driver and as such persons with an inquisitive technical mindset will thrive. Success in this role will be measured through the delivery of impactful and positive change.

The role will require someone with proven organization, planning and execution skills working in an Agile approach.

• Data Analysis

• Data Visualization/dashboards

• Sprint Planning and Coordination

• Day to day oversight across all work logged in JIRA

• Involvement in forthcoming AI initiatives

What we’ll need from you

• Highly organised with excellent communication skills

• Multi Year experience with Jira and SharePoint/Confluence

• Proven experience in being a SCRUM leader

• Multi year experience in using Tableau and ETL tools

• High level of Proficiency in Data Analytics

• High Level of Proficiency in SQL

• Passion for technology, data, and the use of data to advance people, process, and organizations

• Ability to multitask with sharp problem-solving skills.

• Statistical and analytical mind set with a data-driven, structured approach to driving progress.

• Python skills a distinct advantage

What we can offer you

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave) 

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources 

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.