Description
On behalf of Swisscom, Ciklum is looking for a Senior SAP Basis Specialist to join the Wroclaw team on a full-time basis.
It’s an exciting and unique opportunity to become an active part in digitalizing our world and join our SAP outsourcing operation team at Switzerland’s leading IT & telecommunication company.
What does working for SAP Basis Outsourcing Operation team for Swisscom mean?
- 100 customers are served and around 1000 systems are supervised for the moment being
 
- 1000 tickets in average per month are received (monitoring alerts and customer incidents)
 
- Full outsourcing of customers` systems is maintained
 
- All that happening in heteroclite customer environments (diverse OS/DB/SAP product combinations)
 
Responsibilities
- As a member of our operation team you play an important role in ensuring the customer’s systems stability and performance
 
- You are responsible for the appropriate and timely handling of incidents
 
- You serve the customer with your professional competence on technical matters around SAP Basis operations
 
Requirements
General:
- Fluent conversational English
 
Technical:
- More than 3 years practical experience in SAP system operations in a heterogeneous environment with various database and OS combinations
 
- Practical knowledge of SAP platform architecture
 
- Practical experience of database administration
 
- Experience with new technologies like Sybase and HANA
 
- Practical experience regarding incident analyze and incident solving
 
- Experience regarding SAP System performance analyze and optimization
 
- Competence in the following areas: OS, network, printing and interfaces
 
Nice to have
- SAP technical certifications
 
- Experience with Linux and/or Windows environments
 
- Experience with various Databases (Oracle, MSSQL, MaxDB oder DB2)
 
- Knowledge of German language would be a huge asset
 
Personal skills
- You are ready to take responsibility and prioritize tasks, as well as to handle multiple tasks simultaneously and switch between tasks quickly
 
- You work well autonomously and without close supervision
 
- You act as a team player
 
- You express highly developed communication skills, both toward team colleagues, clients, as well as other stakeholders
 
- You are committed to timely delivery of quality results
 
- You are knowledge seeking, up-to-date with latest SAP technologies and SAP technology trends
 
- You are willing to work in an international/cross-cultural environment
 
What's in it for you
- Career growth opportunities
 
- Realization of your innovative ideas in building new Ciklum Solutions and Services
 
- Friendly collaborative teams and enjoyable working environment
 
- Professional skills development and training programs
 
- Variety of knowledge sharing, training and self-development opportunities
 
- State of the art, cool, centrally located offices with warm atmosphere which creates really good working conditions Gdansk or Wroclaw
 
- Work from home/100% remote
 
- Private medical healthcare fully covered by Ciklum with a possibility to cover family members
 
- Fully covered life insurance – 100 000 PLN
 
- Fully covered drug insurance – up to 2 000 PLN/year
 
- Multisport card 100% covered by Ciklum – Benefit Systems, Plus package
 
- Parking space 50% covered by Ciklum