Application Operations Engineer (with French)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

You provide reliable second‑line support for customer applications, ensuring stability, security, and smooth day‑to‑day operations. You play a key role in resolving incidents, managing changes, and supporting system upgrades and releases. By collaborating with cross‑functional teams and continuously improving processes, you help deliver efficient and high‑quality services aligned with agreed SLAs in a dynamic, production‑focused environment.

Your tasks

• Provide second‑line support for customer applications.

• Perform changes and tasks based on standard and non‑standard procedures.

• Manage incidents and major incidents in line with SLAs.

• Plan and apply patches to ensure system stability and security.

• Execute infrastructure upgrades for production tools.

• Support release activities and ensure smooth deployments.

• Handle tickets including incidents, changes, problems, requests, and scheduled tasks.

• Implement improvements and collaborate with teams to enhance efficiency.

Your profile

• Strong expertise in Linux and Windows operating systems.Good understanding of cloud and DevOps concepts (Kubernetes, Terraform, CI/CD (GitLab), Ansible).

• Experience with scheduling tools such as Autosys, VTOM, or Control‑M.

• Proven ability to coordinate and support teams in planning and execution.

• Strong problem‑solving skills in operational environments.

• Good collaboration and communication skills.

• Proficiency in French.

• Experience with scripting (PowerShell, Bash, Python) is an advantage.

What You'll love about working here

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.

• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.

• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.

• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube. 

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.