Systems Business Analyst

Job Description

We are seeking a proactive and detail-oriented System Analyst to join our AI platform development team. The ideal candidate will serve as a key liaison between business stakeholders, data scientists, and developers—ensuring clear communication and alignment on project goals and requirements. You will be responsible for gathering, documenting, and managing requirements, while also facilitating Agile processes to support efficient delivery.

As part of our innovation efforts, we are working on onboarding Large Language Models (LLMs)  to enhance productivity and decision-making across the organization.

Responsibilities

• Collaborate with business stakeholders, product owners, and technical teams to gather and analyze requirements.

• Document detailed functional and non-functional requirements for application developers which may include data modelling, dataflow diagramming, screen design, workflow analysis.

• Facilitate Agile ceremonies including daily stand-ups, sprint planning, retrospectives, and backlog grooming.

• Work closely with product owners to build roadmap, prioritize backlog items and clarify requirements.

• Support the development team by providing requirement clarifications.

• Identify gaps, risks, and dependencies in requirements and communicate them proactively.

• Create process flows, wireframes, and diagrams to visualize requirements and system interactions.

• Participate in testing activities, including reviewing test cases and supporting user acceptance testing.

• Monitor project progress and report on requirement status and changes.

• Continuously improve Agile processes and team collaboration practices.

• Stay up to date with AI/ML domain knowledge to better understand platform needs and challenges.

• Develop clear methodology documents using interviewing skills, workflow analysis, dataflow diagrams, screen design, ERD modeling, and reporting specifications.

• Review and triage business requests and guide analysts in producing solutions.

• Work with business teams, clients, and prospects to design solutions for their processing needs.

Technical Responsibilities

• Assist with application configuration.

• Guide developers through the build process.

• Maintain and improve operational documentation, procedures, and standards.

• Use tools such like:  Jira, Confluence, Visio for requirements and diagramming.

• Apply strong analytical and problem-solving skills.

• Understand the software development lifecycle (SDLC) and DevOps practices.

Qualifications

• BA/BS in Information Technology or equivalent experience.

• 3+ years of experience in systems development projects, ideally in ML/AI/LLM domains.

• Strong analytical and design skills with excellent written and verbal communication.

• Working knowledge of relational databases and data modeling; experience with  SQL is a plus.

• Financial services experience and related business knowledge is a plus

• Experience with Business Intelligence/Reporting tools and building complex data solutions is a plus.

• Strong organizational and prioritization skills.

What we offer:

• Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years

• To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

• Contracts for an indefinite period, from day one

• Private medical care

• Life Insurance

• Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

• Professional trainings and qualification support

• Wellbeing Program

• Online Social Fund benefit platform

• Social, sport and integration events

• Onboarding Program for new hires