Business Analyst Senior (EU public)

Join an innovative environment and turn ambitious ideas into reality together with Britenet. We are a European IT company with strong Polish roots, already trusted by more than 200 business partners from all over the world.

This time you have the chance to be part of a project related to the development, consulting and support of IT systems for Frontex. The European Border and Coast Guard Agency supports EU Member States and Schengen-associated countries in the management of the EU's external borders and the fight against cross-border crime.

Our expectations

• At least 5 years of relevant professional IT experience

• Minimum 3 years of proven project experience in a similar position or profile

• At least bachelor’s degree

• Minimum C1 level proficiency in English (certification is an advantage)

• At least two of the following certifications:

* Certification of Capability in Business Analysis™ (CCBA) or equivalent

* Certified UML Professional certificate at foundation level or BPM 2 fundamental level or equivalent

* or equivalent certifications recognized internationally (subject to acceptance as a valid credential by the Contracting Authority)

• Has gone at least 1 time through the complete lifecycle of the software solution

• Knowledge in business processes modelling using BPMN notation

• Knowledge in requirements/user stories elicitation and analysis

• Knows analysis/modelling notations like UML (capability diagram, activity diagram, state diagram, logical data model etc.)

• Is proficient in using modelling tools like Sparx Enterprise Architect, Aris Architect or others

• Presents excellent analytical and communication skills

• Holds ability to create and maintain analytical and project documentation effectively

• Presents problem solving skills

• Had role of the BA for a large-scale project (above 1 year duration and over €1M budget) of deployment enterprise resource planning system

• Experienced in analysis of the following business processes: Logistics, Warehouse Management, Asset Management, Fleet Management, Financial Management, Legal, HR, Project Management

• Experienced in business analysis considering capabilities of the Microsoft technologies: SharePoint 2019, SharePoint Subscription Edition, SharePoint Online, Microsoft Power Automate, Power Apps, Dataverse.

• Experienced in business analysis considering capabilities of the Service Now platform (custom applications and standard Service Now modules): Enterprise Assets Management, Strategic Porfolio Management, Customer Service Management (in on-prem and clould set-up)

Main responsibilities

• Models and documents value chain/streams, business processes, roles, capabilities and data.

• Elicits and analyses business needs, requirements and user stories,

• Supports business experts and product owners during definition of requirements and software development- Maintains and tracks requirements/user stories in systems lifecycle

• Transfers business, users and technical needs into business requirements specification

• Maps business goals, project benefits, priorities, components, system features

• Analyses available systems

• Supports identification of options for potential solutions

• Supports preparation of business cases and feasibility studies- Contributes to systems design, testing, quality assurance, change management

• Responsible for designing, validating, and testing business processes for achieving business process excellence

• Responsible for taking a holistic approach in the planning and managing of a programmes for continuous improvements of business processes

• Responsible for coaching Frontex staff on upcoming changes, ensuring that a plan is in place to teach new skills and/or process changes

• Collaborates with owners of end-to-end processes to continually seek out process improvements

• Identifies opportunities for business process improvement leading to improved customer service, lower costs, or higher revenue (effectiveness and efficiency gains)

• Communicates project objectives, business case, requirements, and scope to all stakeholders, in order to better provide rapid responses to business needs

• Quantitatively analyses business processes, performing cost-benefit and what-if analysis

• Plans organizational changes process

• Implements performance monitoring systems for business processes

• Supports business users in developing strategic and tactical plans (e.g. sector strategies, implementation plans etc.)

• Supports definition of transition roadmaps for business architectures