Business Analyst

Booksy is a Polish startup founded in 2015, offering an online platform for booking appointments and a business management system for the hair & beauty industry. We are one of the fastest growing Polish companies and an international leader in our field . We operate globally and have ambitious goals!

Booksy offers a dynamic work environment and great career opportunities for people with a variety of skill sets - from IT professionals to marketers, salespeople and customer service specialists.

Regardless of the position you hold at Booksy, you make a real impact every day on the product we offer our clients!

In anticipation of increasing scale and complexity of the business we’re now looking for a Business Analyst.

As a Business Analyst at Booksy, you will join the US Operations team dealing with: 

• Everyday support and collaboration with Customer Success and Customer Support Teams.
• Leading US specific data driven projects.
• Implementing and analyzing new processes and automations.
• System administrations.
• Leveraging data-driven insights to recommend process changes on the US market.

Your responsibilities:

• Preparing and monitoring reports on new and ongoing projects and initiatives in the US (Power BI, Excel).
• Implementing and leading data driven projects and initiatives on the US market.
• Taking care of data quality in our CRM (Salesforce) and systems.
• Preparing project documentation.
• Daily cross team cooperation in the US and Poland.
• Running ad hoc analysis. 
• Create reports, dashboards and visualizations to help others understand business performance.
• Analyze business processes and recommend improvements.

Our requirements:

• 3+ years of experience in a similar position.
• Excel knowledge at a very good level.
• Previous experience with SQL and PowerBI - must. 
• Analytical, data interpretation and reasoning skills.
• Highly motivated and able to work independently.
• Fast learner with natural curiosity and high sense of ownership.
• Ability to set priorities and communicate them across your team and stakeholders.
• Ability to manage time effectively and efficiently.
• Fluent English speaker (at least B2 level).

What we offer:

• Type of contract tailored to your needs and flexible working hours.
• Opportunity to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała).
• Work in a welcoming team which is always ready to help (🥳check and learn more about us!).
• Opportunity to develop in an international environment - we have teams in 6 countries, including USA, Brazil and UK
• Benefits: private medical care, multisport card co-financing, PetHelp, insurance plan, free online English classes, a cafeteria platform and much, much more :)

Sounds interesting? Apply by completing the recruitment form :) We're waiting for you!

~ Booksy Team