Dynamics 365 CRM Consultant Freelancer (Europe)

Be in IT is a recruitment company, specialised in sourcing Specialists from the information technology world. Currently, for our client, we are looking for someone in the position: Dynamics 365 CRM Consultant Freelancer (Europe).

Your duties:

• Analyzing business needs and translating them into solutions in Microsoft Dynamics 365 CE (CRM).

• Long-term cooperation with a Polish IT company providing services to various domestic and European clients, including solutions based on the Microsoft stack and Business Intelligence tools. Your duties include:

• Conducting workshops with clients and business users.

• Gathering and documenting functional requirements.

• System configuration (entities, forms, views, business processes, business rules).

• Modeling sales, marketing, and/or customer service processes.

• Supporting solution architecture design (no development required).

• Cooperating with the development team when customizations are needed.

• Performing functional testing (UAT), and supporting deployments and rollouts.

• Training end users.

• Optimizing and further developing existing implementations.

Requirements:

• Experience in the role of Functional Consultant/Business Analyst.

• Minimum 7 years of experience working with Microsoft Dynamics 365 CRM (modules: Sales, Customer Service, Marketing, or similar). Senior experience is welcome, also with older versions than 365 named.

• Ability to conduct workshops and work directly with clients.

• Practical knowledge of system configuration (no programming required).

• Understanding of business processes (sales, lead management, customer service).

• Ability to work independently and good organization in a remote work model.

• Fluent English at minimum B2 level.

• Availability for cooperation of at least 30 hours per month (can be more or less, depends on candidate's possibility and current project needs, even 120 hours).

• Running a company in UE or EEA zone (required).

Offer:

• Long-term cooperation with remuneration in the range of 40-45 EUR net/h on the B2B contract.

• Fast and efficient recruitment process – one online technical interview (approx. 1 hour).

• Flexible working hours – no fixed schedule, the goal is to complete assigned tasks.

• Flexible availability adjusted to the candidate’s capacity (20-120 hours monthly).

• Fully remote cooperation.

• Contract with the Polish company.