AI Product Owner

About our Team:

"Group AI Services" is a central team driving the adoption of AI, GenAI and Agentic AI across Helvetia Baloise Group. We turn ideas into scalable, secure AI solutions used in real business processes.

We work with teams across the Group to co‑create AI solutions, deliver key initiatives and provide tools and best practices.

We are now hiring for two AI product teams in insurance:

• Claims AI Team – AI for claims handling

• Underwriting AI Team – AI for risk assessment and underwriting

You will help shape and deliver AI use cases in one of these areas, turning ideas into practical solutions used every day.

Key Responsibilities:

• Shape AI use cases from idea into clear scope, requirements and priorities

• Translate business needs into structured user stories and backlog items

• Collaborate with business, technology and governance teams to deliver solutions end-to-end

• Ensure AI solutions are practical, scalable and embedded in underwriting processes

• Identify opportunities where AI can improve workflows and create measurable value

• Support testing, user feedback and continuous improvement

• Contribute to best practices and reusable approaches to strengthen AI delivery across the Group

Your Skills:

• Several years of experience delivering AI, GenAI, automation or data-driven solutions in business environments

• Strong understanding of how AI can be applied in practice, including value, feasibility and risks

• Ability to analyze business processes, user workflows and operational needs

• Proven experience in translating complex business needs into clear use cases, requirements and priorities

• Solid product ownership skills (prioritization, backlog management, stakeholder alignment, delivery follow-up)

• Experience working with cross-functional teams across business, IT and governance areas

• Good understanding of enterprise systems, data flows, integrations and constraints

• Strong communication skills in English, with the ability to engage both business and technical stakeholders

Ideally, you also have:

• Experience with AI, GenAI or automation in insurance, financial services or another regulated environment

• Understanding of the insurance value chain, especially underwriting, risk or operations

• Familiarity with common AI solution patterns (e.g. RAG, LLM-based assistants, document processing, workflow automation or agentic flows)

• Awareness of responsible AI, governance and regulatory considerations

• Experience working in international or matrix organizations

You will thrive here if you:

• Think in a structured and analytical way – you can break down complex processes, handle ambiguity and focus on the real problem

• Bring a strong product mindset – you focus on value, prioritization, usability and real adoption

• Communicate clearly and confidently – you ask the right questions, challenge assumptions and turn complexity into clear decisions

• Collaborate effectively – you work well across business, tech and governance teams, even without formal authority

• Stay pragmatic and outcome-focused – you balance ambition with feasibility and focus on getting things done

• Are assertive yet constructive – you build trust while driving clarity, decisions and progress

What you can expect from us:

We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen).

• Paid time off: Enjoy 30 paid days off per year.

• Flexible benefits budget: Additional budget that can be used for both personal or professional development.

• Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services.

• Home office allowance: Support for a comfortable and productive remote work setup.

• Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland.

Recruitment Process Overview:

1. 45min video call with our recruiter.

2. 1h Technical Video Call.

3. 1h video call with Project Lead.

Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.