AI Product Owner – Claims
About our Team:
Group AI Services is a central team driving the adoption of AI across Helvetia Baloise. We help teams turn ideas around AI, GenAI and Agentic AI into real, scalable solutions that create value in everyday business.
We work closely with different business and technology teams across the organization. Depending on their needs, we either support end-to-end delivery of key AI initiatives, co-create solutions together, or provide reusable tools, guidance and best practices to enable teams to move faster on their own.
Our focus is not just on building AI, but on making sure it works in practice - integrated into business processes, IT systems and day-to-day operations.
In this role, you will be part of shaping AI use cases in key domains such as Claims, helping translate ideas into concrete solutions that truly impact how the business operates.
Role Purpose:
At Helvetia Baloise, we are scaling the use of AI, GenAI and Agentic AI across the Group - moving beyond pilots to solutions that are secure, scalable and truly used in everyday business.
As an AI Product Owner, we expect you to shape and drive AI use cases in Claims together with us. You will work closely with business stakeholders to understand processes, identify valuable opportunities and turn them into clear requirements, priorities and success measures.
Together, we make sure that AI solutions are not just ideas or prototypes, but real capabilities - embedded in workflows, aligned with governance and delivering tangible value to the business.
Key Responsibilities:
Your Skills:
Experience in delivering AI, GenAI, automation or data-driven solutions in business environments
Strong understanding of how AI can be applied in practice, including value, feasibility and risks
Ability to analyze business processes, user workflows and operational needs
Proven skill in turning complex business needs into clear requirements, user stories and priorities
Solid product ownership experience (prioritization, backlog management, stakeholder alignment)
Experience working with cross-functional teams across business, IT and governance
Good understanding of enterprise systems, data flows and integrations
Strong communication skills in English, with the ability to work with both business and technical stakeholders
You will thrive here if you:
What you can expect from us:
We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen).
Paid time off: Enjoy 30 paid days off per year.
Flexible benefits budget: Additional budget that can be used for both personal or professional development.
Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services.
Home office allowance: Support for a comfortable and productive remote work setup.
Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland.
Recruitment Process Overview:
45min video call with our recruiter.
1h Technical Video Call.
1h video call with Project Lead.
Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.
AI Product Owner – Claims
AI Product Owner – Claims