Senior Cyber Defense Specialist – Patch Management

ROLE PURPOSE:
The Patch Management Specialist is responsible for the end-to-end governance, coordination, and continuous improvement of Patch Management processes across the organization. The role focuses on process ownership, data-driven steering and improvement of patching performance, stakeholder coordination, and risk transparency rather than hands-on patch deployment or engineering and operations of patching management solutions. 

KEY RESPONSIBILITIES:

• Own and continuously improve the Patch Management framework (policies, standards, procedures) 

• Define and maintain the Group IT wide patching processes and support service team to implement patching procedures for their services 

• Help IT service teams with risk-based prioritization 

• Define and monitor KPIs/KRIs (e.g. patch compliance, SLA adherence, risk exposure) to measure and improve performance of patching activities in a data-driven manner 

• Identify systemic security-risks resulting from insufficient patching practices and escalate where business critical risk arises Provide management-ready reporting on patching status and resulting cyber-risks 

• Act as single point of contact for Patch Management within Cyber Defense 

• Support Vulnerability Management team in daily operations 

• Participate in on-call duties (extra paid)

YOUR SKILLS: 

• Experience in Patch Management, IT Service Management, or Vulnerability Management 

• Strong background in process design and governance 

• Strong data-driven and analytical capabilities 

• Ability to translate technical risk into business language 

• Experience working with distributed stakeholders 

• ITIL or comparable framework knowledge is an advantage 

WHAT YOU CAN EXPECT FROM US:

We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen).

• Paid time off: Enjoy 30 paid days off per year.

• Flexible benefits budget: Additional budget that can be used for both personal or professional development.

• Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services.

• Home office allowance: Support for a comfortable and productive remote work setup.

• Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland.

Recruitment Process Overview:

1. 30 min video call with our recruiter.

2. 1h Technical Interview.

3. 1h video call with Project Lead.

Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.