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  • Microsoft 365 Consultant (Senior)
    New
    Data

    Microsoft 365 Consultant (Senior)

    Wrocław
    7 761 - 8 170 USDNet/month - B2B
    Type of work
    Full-time
    Experience
    Senior
    Employment Type
    B2B
    Operating mode
    Hybrid
    Avenga

    Avenga

    We are a team of IT and digital transformation experts. Strategic consulting, customer experience service, software development, and outsourcing of top-class IT specialists is what we do (and more!).

    Company profile

    Tech stack

      Microsoft Dynamics 365

      regular

    Job description

    Online interview

    Description:

    A functional consultant specialized in Microsoft Dynamics 365 plays a crucial role in implementing and optimizing the tool to meet business needs.


    Expertise and Knowledge

    Deep Product Knowledge:

    • Extensive understanding of Microsoft Dynamics 365 modules, including Finance and Operations, Customer Service, Sales, Marketing, and Field Service.
    • Knowledge of the platform’s capabilities, limitations, and best practices for customization.


    Industry Experience:

    • Experience in automotive industry can be valuable for understanding sector-specific requirements and challenges.


    Responsibilities

    Requirement Gathering:

    • Collaborate with stakeholders to understand business needs and processes.
    • Conduct workshops and interviews to elicit requirements and document them comprehensively.


    Solution Design:

    • Translate business requirements into functional specifications.
    • Design solutions that leverage standard functionalities of Dynamics 365 and identify areas requiring customization.

    Configuration and Customization:

    • Configure the Dynamics 365 environment to align with business needs.
    • Customize entities, workflows, forms, and dashboards as required.


    Integration:

    • Plan and oversee the integration of Dynamics 365 with other systems (e.g., ERP, CRM, third-party applications).
    • Ensure data consistency and integrity across integrated systems.


    Implementation:

    • Lead or assist in the deployment of Dynamics 365 solutions.


    Training and Support:

    • Support in development of user manuals and training materials.
    • Offer ongoing support and troubleshoot issues post-implementation.

    Documentation:

    • Create detailed documentation of the configuration, customizations, and integrations.
    • Maintain documentation for future reference and auditing.


    Skills and Competencies

    Analytical Skills:

    • Strong analytical and problem-solving skills to assess complex business processes and design appropriate solutions.


    Communication Skills:

    • Excellent verbal and written communication skills to interact effectively with stakeholders at all levels.
    • Ability to convey technical information to non-technical users.


    Project Management:

    • Familiarity with project management methodologies (e.g., Agile, Scrum) to manage projects efficiently.
    • Ability to coordinate tasks, manage timelines, and ensure tasks stay on track.


    Change Management:

    • Skills in managing organizational change and ensuring user adoption.
    • Ability to guide businesses through the transition to new systems and processes.


    Technical Proficiency:

    • Understanding of the technical aspects of Dynamics 365, including architecture, data models, and integration points.
    • Ability to work closely with technical teams (developers, IT staff) to implement and support solutions.

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