Application Administrator

Key Responsibilities:

Jira, Confluence & Polarion Administration

· Administer, maintain, and enhance Jira, Confluence, and Polarion environments.

· Configure and manage projects, workflows, permission schemes, forms, and automation.

· Manage workspace structures and documentation repositories.

· Provide user support and promote best practices for effective tool usage.

· Gather business requirements and implement improvements that support team productivity and collaboration.

· Identify and implement automation opportunities for repetitive tasks.

License & Access Management:

· Manage software licenses across a portfolio of business and IT applications.

· Manage access and licensing processes for tools related to AI, DevOps, CI/CD, and other business-critical platforms.

· Monitor license utilization and identify optimization opportunities.

· Participate in the implementation and rollout of new tools and services.

· Create and maintain administrative and user documentation.

Required Qualifications:

· Minimum 2 years of experience Jira and Confluence administration.

· Experience managing users, groups, roles, and permissions.

· Understanding of user onboarding and offboarding processes.

· Strong analytical and problem-solving skills.

· Ability to work independently and take ownership of assigned responsibilities.

· Professional proficiency in English, both written and spoken.

Preferred Qualifications:

· Experience with Polarion ALM

· Experience with software license management.

· Familiarity with AI tools such as GitHub Copilot, Microsoft Foundry, Claude.

· Knowledge of DevOps and CI/CD tools

· Experience with workflow automation and process optimization.

· Basic knowledge of scripting, integrations, or application automation.