Senior IT Compliance (Hybrid)

About Us

At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About The Role

We are seeking a highly motivated and experienced Senior IT Compliance to lead the development and implementation of our IT Compliance program within Auctane. This critical role will be responsible for ensuring the company's compliance with regards PCI DSS, relevant regulations, and maintaining SOC2 Certifications. The ideal candidate will have a deep understanding of GRC principles, strong leadership skills, and a proven track record of success in a fast-paced tech environment.

Define and collect metrics / KPIs and periodically report to leadership on overall effectiveness of the IT Compliance within Auctane.

Our Office: Wrocław and Zielona Góra

What will you be doing?

• Responsibilities
• Lead SOC2 Compliance Program across Auctane
• Lead and ensure PCI Compliance Program across Auctane
• Stay informed of relevant laws, regulations, and industry standards (e.g., AI ACT, GDPR, CCPA, ).
• Conduct regular Internal compliance audits and reviews.
• Investigate compliance breaches and implement corrective actions.
• Maintain Auctane's ISMS ensuring it remains in compliance and adherence to corporate policies and procedures, security standards.
• AI, Data protection compliance with regards the AI Act, GDPR, US Data Protection Laws.
• Promote a culture of ethics and compliance.
• Prepare regular reports on risk, compliance, and governance matters for senior management and the board of directors.
• Communicate effectively with stakeholders on IT Compliance topics.

What are we looking for?

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Previous experience as a DBE
• In-depth knowledge and proficiency in SQL (Structured Query Language)
• Proficiency in managing SQL database systems
• Strong understanding of database design principles, including normalization, indexing, and data modeling
• Experience in database administration tasks such as installation, configuration, backup and recovery, security management, and performance tuning is important
• Knowledge of database security best practices and experience in implementing security measures such as user authentication, access controls, encryption, and auditing are important
• Strong troubleshooting and problem-solving skills
• Effective communication and collaboration skills
• Polish and English are required for this role

What Will Make You Stand Out:

• Experience with IT compliance frameworks, including related regulatory and IT compliance requirements (e.g., SOC 2, NIST 800-53, ISO 27001)
• Strong understanding of PCI DSS requirements, controls, and assessment processes.
• Experience within tech industry is highly desirable
• Hands on Information Security Awareness and/or security compliance experience with Information Security standards, technology and monitoring
• Highly organized, meticulous attention to detail
• 4 year degree in business or related field or equivalent experience

What do we offer?

🗓️ Annual Salary Review: We are reviewing the salaries of all our teams annually in order to evaluate an increase according to individual performance and the business results.

📙 Personal Training Budget. Up to 7.000/ 4.100 PLN/year training budget (certifications, conferences attendance, etc.) to invest in your professional development. We want to help you improve your technical skills, feel involved in the product community, and develop your soft skills to lead teams and manage other stakeholders.

🌅 Up to 30 days of vacation per year (additional days are granted along with seniority at AUCTANE).

💙 Up to 500 PLN/year to match your NGO donations! We are happy to support your initiatives by duplicating the amount donated.

💜 Lunch card

😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!

Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 4k-20k PLN, depending on the complexity of the role and the hiring process.

👩‍⚕️We have an Employee Assistance Program with psychological assistance free of charge.

⚖️ Great work-life balance We offer a flexible work schedule and will do our best to adapt to your personal situation. Working in a fast-paced environment can be intense, but that doesn't mean you shouldn't enjoy your free time!

💜 An inclusive and upbeat work environment Leave your suit behind... we're a t-shirt and converse kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.

🌍 A cross-cultural atmosphere We are a truly international team of 20 nationalities that speak 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.

🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.

📺 Internal and external training, free access to online training platforms such as Linkedin Learning

🏠 Possibility to work in a home-office using equipment provided by AUCTANE, or in our office prepared in accordance with all safety requirements.

🗺️ Languages classes every week. Thirsty for knowledge? Learn a new language by joining our free English/Spanish/German classes. You can connect and enjoy taking up a new language or improving your current skills with one of our great instructors.

🏥 Free private medical insurance.

📄 Attractive life insurance.

🏐 Co-financing for sports and recreational activities

🏐 Gym membership co-financing