IT Specialist with German

About the employer:

The client is a global leader in business transformation and management through the use of technology.

Responsibilities:

• provide technical support to end-users in both English and German (onsite or remotely),
• install, configure, and maintain hardware (PCs, printers, mobile devices) and software applications,
• troubleshoot and resolve issues related to operating systems, network connectivity, and enterprise applications,
• collaborate with international teams and assist German-speaking clients or colleagues with IT-related inquiries,
• ensure system and data security, backup procedures, and compliance with IT policies,
• document incidents, solutions, and user guides in both English and German,
• support IT projects such as system upgrades, migrations, and new software implementations.

Requirements:

• proven experience in IT support, system administration, or a related field,
• strong knowledge of Windows and/or Linux operating systems, network infrastructure, and Microsoft Office applications,
• excellent problem-solving and communication skills,
• very good knowledge of German and English (spoken and written) is mandatory,
• familiarity with ITIL processes or service desk tools (e.g., ServiceNow, Jira) is a plus,
• relevant certifications (e.g., CompTIA, Microsoft, Cisco) are an advantage,
• knowledge of Citrix - nice to have.

Our client offers:

• contract of employment,
• hybrid work model,
• private medical care with Medicover,
• life insurance,
• multisport card for fitness and wellness,
• learining and development program.