About the Role:
We are seeking a dedicated and highly skilled Changepoint Application Specialist to oversee the maintenance, support, and evolution of the Changepoint SaaS solution. The role demands a proactive and organized individual who can manage operational responsibilities, serve as the primary connection to business users, and lead transformation initiatives.
Key Responsibilities:
· Provide end-user support for the Changepoint application and maintain close collaboration with the SaaS partner to ensure smooth operations.
· Ensure timely and accurate execution of monthly financial closures, maintaining high service standards.
· Act as the main point of contact for business stakeholders, addressing their needs and concerns effectively.
· Manage transformation projects including product upgrades, reporting improvements, new feature implementations, and scope extensions.
· Oversee the system architecture, its landscape, and dependencies.
· Monitor service indicators and dashboards to ensure optimal performance.
· Manage and maintain the data warehouse (transitioning from SAP BI to Cognos, PowerBI).
Essential Skills and Qualifications:
· Strong analytical skills and an IT technical background.
· Experience in operational roles for IT applications.
· Well-developed communication skills, with the ability to convey technical information clearly and actively listen to stakeholders.
· Self-organized, structured, and decisive in a fast-paced environment.
· Fluency in English;
· Fluency in French.
Technical Skill:
· Generic knowledge on IT architecture
· MS Excel
· Power Query
Soft Skills:
· Proactive problem-solving mindset.
· Strong organizational abilities.
· Collaborative approach to working with diverse teams and stakeholders.
Permanent
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