Business Analyst - RPA

As a Business Analyst specializing in RPA at Aon, you will lead initiatives to identify and optimize business processes for automation, ensuring that solutions align with organizational goals. Your role will involve collaborating with process owners, mapping workflows, and facilitating communication among stakeholders to drive successful project outcomes. With a focus on continuous improvement and innovation, you will contribute to a dynamic and inclusive workplace culture that values collaboration and personal development.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Leading business process assessment as part of automation opportunity qualification, through workshops and cooperation with Process Owners
• Identification of process optimization opportunities that need to be actioned prior to automation
• Qualification and quantification of automation opportunities through estimating benefits and cost, to enable the implementation decision making
• Creation of detailed process description, mapping, documentation and walkthrough that can be directly used for RPA solution design and development
• Knowledge handover from business process to automation Solution and Development team
• Validation of change requests raised during automation development
• Collecting test data and test cases for development and User Acceptance Testing
• Coordination of Business Readiness and planning deployment approaches for developed automations
• Support the team in project planning activities, estimating, in evaluating risks
• Engaging with business stakeholders to facilitate communication around project progress and removing roadblocks
• Partner with developers to conduct UATs
• Work in collaboration with Aon partner organisations

Skills and experience that will lead to success

• Minimum 3 years of experience as Business Analyst or experience in implementing improvements in business processes
• Minimum 3 years of experience in international company
• Strong understanding of automation capabilities and constraints
• Strong understanding of automation deployment methodology
• Experience of working with senior management to CXO level
• Experience in process optimization through lean/six-sigma methodologies
• Process Mapping background/experience
• Good understanding of AI capabilities and its use alongside other technologies
• Experience in Reinsurance / Insurance / Broking industry - nice to have 
• Experience in agile project management
• Highly motivated and proactive, with good verbal/written communication, interpersonal and organizational skills
• Ability to deal with stress and tight deadlines
• English level: C1 or higher

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com