Collections Specialist - 100% Remote

Title: Collections Specialist Junior/Mid/Specialist

Location: 100% Remote

RESPONSIBILITIES:

• Monitor accounts receivable and identify overdue payments.
• Contact customers via phone, email, or written correspondence to collect outstanding debts.
• Investigate and resolve payment discrepancies and disputes.
• Collaborate with internal teams (Sales, Accounting, Legal) to manage escalated issues.
• Prepare aging reports and support month-end closing activities.
• Ensure compliance with collection policies and data protection regulations.
• Maintain accurate records of all collection activities in CRM/ERP systems.

REQUIREMENTS for JUNIOR 0-2 years of experience:

• Bachelor’s degree in finance, accounting, economics, or a related field (or equivalent experience).
• Strong communication and negotiation skills.
• Basic knowledge of invoicing, payments, and AR processes.
• Good command of MS Office (especially Excel).
• Language proficiency - English C1 (must have)
• Attention to detail and ability to manage repetitive tasks accurately.

REQUIREMENTS for MID 2-5 years of experience:

• Proven experience in AR, collections, or credit control (preferably in a shared services or B2B environment).
• Proficiency with ERP systems such as SAP, Oracle, or Workday.
• Strong analytical and reporting skills (aging analysis, cash forecasting).
• Experience handling complex or escalated accounts.
• Ability to balance customer relationship management with business objectives.
• Fluency in English at C1
• Understanding of SOX or internal controls compliance (preferred).

REQUIREMENTS for SENIOR 5+ years of experience:

• Extensive experience in credit and collections, ideally in an international or corporate environment.
• In-depth understanding of AR lifecycle, dispute management, and credit risk assessment.
• Advanced proficiency in ERP and reporting tools (SAP, Power BI, Excel, etc.).
• Strong leadership, mentoring, and stakeholder management skills.
• Ability to drive process improvements and implement automation or standardization initiatives.
• Experience preparing performance reports and KPIs for management.
• Excellent negotiation and conflict-resolution skills.

Why apply for an Antal job offer?

When your application is successful, you will be supported by a dedicated Consultant who will stay in regular contact with you (via email or phone), help you prepare for interviews with your future employer, and ensure a smooth and professional recruitment process.

About Antal

Antal is a leading recruitment and HR advisory company, present in Poland since 1996 and later expanded to the Czech Republic and Hungary. Across the CEE region, we employ around 150 professionals who deliver a full range of services – from specialist and executive recruitment, employee outsourcing and HR consulting, to employer branding and market research.

Our division-based structure combines deep industry expertise with functional specialisation, enabling us to provide tailored solutions for companies in every sector. We act as a trusted partner for both employers and candidates, sharing our knowledge and guiding them through every stage of the talent journey. We connect exceptional people with the right opportunities and help organisations build successful teams.

Discover our latest job openings: https://en.antal.pl/candidates Follow us on LinkedIn: https://www.linkedin.com/company/antalpoland