System Analyst
Andersen is hiring a System Analyst for a project developing a micro-frontend solution to streamline processes and improve user access to services.
Our customer is a global enterprise that develops digital solutions enabling seamless interaction between people, services, and technology. Operating across multiple domains, the company focuses on innovation, reliability, and user-centric design. Its mission is to drive large-scale digital transformation by building sustainable, secure, and agile IT ecosystems that support partners and clients around the world.
The project is focused on delivering a micro-frontend application – a modular interface component that allows users to access specific services and perform key functions. The current scope includes developing a widget solution aimed at improving and streamlining the claiming process.
Responsibilities:
Analyzing of functional capabilities of existing APIs
Documenting user and functional and non-functional requirements for both FE and REST API in the form of user stories, including detailed acceptance criteria
Modeling the domain area (entity-relationship diagrams), business processes and algorithms (UML activity diagrams), functional capabilities (UML use case diagrams), and service interactions (UML sequence diagrams)
Leading AI discovery phase with stakeholders.
Eliciting and structuring business & functional requirements.
Translating requirements into AI/ML solution design.
Defining end-to-end architecture (data → model → integration → UI/API).
Identifying data sources, gaps, and data readiness.
Selecting: classic ML vs LLM vs hybrid (e.g., RAG).
Defining success metrics (business + technical).
Aligning solutions with IT architecture and constraints.
Preparing solution documentation (HLD, diagrams, flows).
Must-haves:
Commercial experience as a System Analyst for 4+ years.
Experience in AI / LLM domain, including understanding of use cases such as chatbots, document processing, and copilots.
Experience with RAG architectures, embeddings, and vector databases.
Experience in prompt design and evaluation.
Understanding data modeling fundamentals and data pipelines.
Experience with SQL for data validation and exploration.
Experience in designing microservice-based and widget-based solutions.
Experience with API integrations and event-driven architectures.
Understanding cloud ecosystems (AWS, Google Cloud, Microsoft Azure).
Experience in requirements elicitation, including conducting workshops and interviews.
Ability to decompose ambiguous problems into structured AI use cases.
Ability to assess the feasibility of AI-driven solutions and estimate ROI and business value.
Experience in prioritizing AI use cases and defining product scope.
Experience in creating AI using case catalogs.
Ability to design High-Level Architecture (HLD).
Experience in defining data requirements and creating data flow diagrams.
Experience in designing integration schemes (APIs and system interactions).
Ability to define non-functional requirements (latency, security, scalability).
Experience in defining MVP scope.
Level of English – from Upper-Intermediate+ and above.
Nice to haves:
Experience as a Business Analyst.
Reasons why this job would be interesting to you:
Andersen cooperates with such businesses as Samsung, Reuter Gruppe, T-Systems, TUI, Ryanair, Johnson & Johnson, etc. This project is just your beginning here – working with us means reliability and prospects.
We have been strengthening our expertise since 2007. During this time, we have formed an excellent BA & SA team with streamlined processes, which now consists of more than 200 qualified analysts.
We welcome specialists from every part of the world.
Salaries at Andersen are pegged to the USD, and our employees are provided with a benefit package and an extensive set of bonuses.
We give our employees an opportunity to attend and participate in the company’s BA meetups, as well as offer a compensation program for international professional certificates.
There are many different ways to grow and develop at our company. You can improve as a tech specialist or a resource manager, and all your activities will be decently rewarded.
You will have an opportunity to take on the role of a mentor and help a group of BA/SA beginners grow.
Our employees have access to Andersen Knowledge Base, where they can take courses in a variety of areas: the art of negotiation, PreSale & Discovery, Agile essentials, product ownership, microservice architecture, API design, SQL, AWS, GDPR, UX/UI, people management, and more.
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