Salesforce Administrator

At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 900+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn 🦄'. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.

We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to digitally transform the way their organizations run.

What you'll be working on:

• Serve as primary system administrator for the Salesforce.com environment with approximately 100 users, complete regular internal system audits and prepare for upgrades, and manage Salesforce.com data feeds and other integrations.
• Coordinate the evaluation, scope and completion of new development requests and support reporting and administrative needs.
• Assist in training of new users, grow the Salesforce.com skill set across the organization, and promote user adoption of Salesforce.
• Provide day-to-day support and problem resolution, including managing bug/feature request queue, troubleshooting and escalating issues when needed
• Collaborate with internal teams effectively, seek to understand user experience and stakeholder perspective on operational processes

What we expect from you:

• Good written and verbal communication skills in English
• Experience as a Salesforce.com administrator, understanding of the Salesforce CRM functionality and best practices, with the ability to build custom apps and objects, formula fields, flow builder, custom views, validations and other content - of intermediate complexity
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes.
• Good data management skills and extremely positive attitude.
• Ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving and process improvement skills.
• Highly organized, stress-resistant, and able to work independently with flexible working hours
• Salesforce.com certifications would be a plus

With us, you will grow professionally by doing work you are proud of and collaborate with a motivated and diverse team🚀.

What we offer:

— Flexible work environment — We value the advantages of in-person collaboration and prioritize work from our offices in Wroclaw or Bialystok. However, we also provide flexible work arrangements to accommodate remote or hybrid options and flexible scheduling.

— Bonuses and compensation — On top of a competitive base salary, we reward our team members' performance with a quarterly bonus to recognize achievements, time, and effort.

— Professional growth opportunities — We are committed to ongoing improvement and welcome those passionate about learning. We cover professional development courses, conferences, literature, English classes, and more for each team member.

— Health and well-being — We prioritize the health and well-being of our team. This is why we provide a Luxmed subscription, a multisport card for every team member, access to the office's massage room, free lunches, and healthy in-office snacks to sustain your energy.

— Stock options — At airSlate, our team members are more than employees; they're business partners. We issue stock options that grant ownership in the company, allowing everyone to share in its growth.

— Open communication — We encourage transparent communication from all team members at airSlate. Feel free to share your thoughts, ideas, and concerns with our management team, CEO, any member of our leadership team, or any team lead at any time. 

We are proud of: 

— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.

— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.