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AirHelp
We’re AirHelp and we’ve helped over 16 million passengers secure compensation for disrupted flights. We use innovative technology to process claims efficiently. AirHelp is a global company with a multicultural team of more than 700 awesome people.
CorporationTravel Tech300 - 400Berlin (+ 2 locations)
Social media
Our team
Tech stack
Ruby
Python
React
Take a closer look
How did it all start?
It all started on the island of Bali. While enjoying a beautiful day at the beach, AirHelp’s founders came to a sudden realization — there was no service available that helped travelers with their air travel woes. The rules and regulations surrounding delayed, canceled, and overbooked flights are practically a mystery to most air passengers. And, if something went wrong, they were pretty much left to fend for themselves. Our founders knew that this had to change — thus, AirHelp was born.
Our mission
AirHelp began with the goal of helping air passengers secure compensation for disrupted flights. We wanted to provide travelers with the resources needed to successfully make a flight claim, and to educate them about their rights. It proved to be a success, and as the word spread about what we do, we began to expand our operations. AirHelp now has a team of more than 600 people, and have helped over 10 million air passengers around the world.
AirHelp Engineering
Our engineering department develops innovative technology with a single goal in mind — to help people. At AirHelp, we are here to help air passengers. We need code that is elegant and efficient, with a well-architected framework designed to solve problems. To write great code, we need great people.
Our Values
*Getting-things-done attitude – efficient, effective, results-oriented, and a great problem solver. *Sense of ownership – reliable, responsible, and takes control of all aspects of the process, from design, to production, and beyond. *Team play – honest, respectful, caring, collaborative, and always ready to share their knowledge with others. *Curiosity – has a passion for learning and wants to understand how things work and why
Product Teams
Here at the AirHelp product team, we are all in love with project execution. We’re a team of designers and product managers who believe that the best way to learn is to just do it! We’re data-driven, methodical, and obsess over the smallest details — diligence is our middle name! Our team collaborates with other departments to bring concepts to reality.
