This is a lead position in the Disaster Recovery Management team that is managing the Recovery service for a Client’s IT environment. The role primarily involves –lead and support Recovery activities plan maintenance, oversee and conduct DR exercise Planning, execution coordination during an exercise or true-life recovery invocation activities for a heterogeneous technology environment.

This role seeks strong Coordination and managerial skills with multiple delivery teams to monitor day-to-day recovery readiness and preparedness of the environment and Reporting; coordinating activities during recovery activities execution during drills exercise and disaster declaration scenario.

Work Experience

• Overall IT professional experience 8+ year
• At least 5+ year Disaster Recovery Management, Planning, Coordination and Management experience

Responsibilities

• Lead and Coordinate to Plan & exercising of recovery testing for Banking environments.
• Ability to perform various kinds of drills ranging from tabletop, application level, datacenter failover.
• Excellent understanding of recovery strategies and various Infrastructure Technologies – Like Storage, Backup, Networks, Security and Operating Systems (WINTEL, Linux, Solaris).
• Experience in identification of Technology domain causing incident or issues during a disaster recovery exercise.
• Excellent Understanding of Recovery & Resilience management life cycle.
• Experience in determining the adequate test environment drill & test plan requirements.
• Manage the various technology teams to develop drill Test Plans and Test Evaluation Summaries across heterogeneous infrastructure layers
• Lead efforts for Testing DR environment for datacenter failover and failback
• Drill execution co-ordination, incident / issues tracking during drills
• Experience in recovery testing data collection, analysis and reporting with recommendation of alterations to improve recovery performance
• Leadership and Management Reporting and presentation skills
• Manage the team of Disaster Recovery Consultants and customer handling skills
• Well affluent in tools that enable DR replication and automation
• Able to drive customer on a streamlined DR approach for Business as Usual sustainability and readiness
• Streamline Disaster Recovery process and operations for customer
• Define recovery testing calendar and engage in conversations with customer’s Application and Business teams
• To the extent that customer does not have documented Disaster Recovery plans, develop and implement process for documentation and maintenance.
• Working knowledge on Cloud based disaster recovery process and testing
• Update / refresh the business impact analysis / application impact analysis process by coordination with system owners
• Build and document business continuity plans for HCL provided services from HCL facility and locations

Skills and Specifications

• Ability to analysis critical factors impacting the recovery activities and success.
• Should have undergone specialized training / Certification in Disaster Recovery & Management.
• Task Coordination and Project Management skills
• Network / Security / Storage / Backup Technology related experience.
• Virtualization technology experience would be added advantage.
• Communication & Presentation Skills.
• Education & Qualifications
• Bachelors degree or higher in Computer Science, Information Systems or a related field.
• At least 8+ years of experience in computing or related area with a focus on technology and management.
• Professional certifications such as ABCP/CBCP/ BS25999 would be added advantage.
• Technology related Certifications will be an added advantage.