Booksy is a Polish startup founded in 2015, offering an online platform for booking appointments and a business management system for the hair & beauty industry. We are one of the fastest growing Polish companies and an international leader in our field . We operate globally and have ambitious goals!
Booksy offers a dynamic work environment and great career opportunities for people with a variety of skill sets - from IT professionals to marketers, salespeople and customer service specialists.
Regardless of the position you hold at Booksy, you make a real impact every day on the product we offer our clients!
In anticipation of increasing scale and complexity of the business we’re now looking for a Senior Business Analyst.
As a Senior Business Analyst at Booksy, you will join the US Operations team dealing with:
- Everyday support and collaboration with Customer Success and Customer Support Teams.
- Leading US specific data driven projects.
- Implementing and analyzing new processes and automations.
- System administrations.
- Leveraging data-driven insights to recommend process changes on the US market.
Your responsibilities:
- Preparing and monitoring reports on new and ongoing projects and initiatives in the US (Power BI, Excel).
- Implementing and leading data driven projects and initiatives on the US market.
- Taking care of data quality in our CRM (Salesforce) and systems.
- Preparing project documentation.
- Daily cross team cooperation in the US and Poland.
- Running ad hoc analysis.
- Create reports, dashboards and visualizations to help others understand business performance.
- Analyze business processes and recommend improvements.
Our requirements:
- 3+ years of experience in a similar position.
- Excel knowledge at a very good level.
- Previous experience with SQL and PowerBI - must.
- Analytical, data interpretation and reasoning skills.
- Highly motivated and able to work independently.
- Fast learner with natural curiosity and high sense of ownership.
- Ability to set priorities and communicate them across your team and stakeholders.
- Ability to manage time effectively and efficiently.
- Fluent English speaker (at least B2 level).
- Experience in consulting is a plus.
- Experience with Salesforce is a plus.
- Experience in Project Management is a plus.
What we offer:
- Type of contract tailored to your needs and flexible working hours.
- Opportunity to work remotely or in one of our dog-friendly offices (Warsaw, Bielsko-Biała).
- Work in a welcoming team which is always ready to help (🥳check and learn more about us!).
- Opportunity to develop in an international environment - we have teams in 6 countries, including USA, Brazil and UK
- Benefits: private medical care, multisport card co-financing, PetHelp, insurance plan, free online English classes, a cafeteria platform and much, much more :)
Sounds interesting? Apply by completing the recruitment form :) We're waiting for you!
~ Booksy Team